COVID-19: Maintaining customer loyalty and trust during times of uncertainty 

As the world joins forces to contain the current COVID-19 crisis, businesses are concerned with customer optimism. The two foundations of customer loyalty, trust and confidence, are being put to the test. While we all hope this is a temporary situation, anxiety is high, and people are scared. 

CONNECTING WITH YOUR FELLOW RETAILERS AND COMMUNITY

​

Here is a creative way to help your community.

WEBINARS

Watch Webinars from GN Diamond, Jeweler of America, AGS, and more.

GENERAL SAFETY TIPS

Here’s a list of best practices you can consider, to keep your business running smoothly online and offline.

JVC UPDATES

JVC  has a section of their website dedicated to COVID-19 related stories. They will continue to update this page with important information that you may not find everywhere else.

RETAIL STRATEGIES AND RESOURCES BY CLIENTBOOK

Here are a few resources that clientbook has found and would like to share. Hopefully you find it useful.

Instore Updates

Instore  has a section of our website dedicated to COVID-19 related stories. They will continue to update this page with info.

CLIENTELING DURING A PANDEMIC

You need a web-based client management platform more than ever. Here's how to stay on top of the game by never losing that human connection.

From a concerned independent jeweler to the Retail Jewelry Community

To be extra safe, we are putting highest value goods in safe deposit boxes at the bank today.

Safety Procedures

Here's how your fellow retailers are handling this pandemic.