COVID-19: Maintaining customer loyalty and trust during times of uncertainty
As the world joins forces to contain the current COVID-19 crisis, businesses are concerned with customer optimism. The two foundations of customer loyalty, trust and confidence, are being put to the test. While we all hope this is a temporary situation, anxiety is high, and people are scared.
CONNECTING WITH YOUR FELLOW RETAILERS AND COMMUNITY
Our world is facing a very serious challenge with the spread of the coronavirus and our communities need each other now more than ever. It’s a unique time for retailers and suppliers to unite together!
Here are some creative social media post and programs to help your community, the jewelry industry, and your fellow CBG retailers during these times.