The smartest, most efficient way
to grow your business.
Who we are
Podium is redefining the way customers interact with local businesses. Through its Interaction Management platform, businesses can message leads and customers, leverage bulk texting for important updates, collect google reviews, and even collect payment via text. Podium was named as one of Forbes’ Next Billion-Dollar Startups and powers over 100,000 businesses today.
What we do
Podium helps local businesses Get Found, Get Chosen, and now Get Paid. In a contact free world, customers prefer to use messaging, chat, and text to interact with local businesses. Podium allows you to capitalize on this new global trend by helping with day to day operations, consolidate your customer conversations, and even templatize common workflows like repair requests, scheduling, and “your ring is ready!” notifications. You can even receive payments via text.
Every Podium tool and feature is built in the interest of creating a friction-less customer experience that allows local businesses to thrive in an ever-changing and competitive environment. Save Time. Convert more leads. Retain customers.
Podium Reviews. Get Found. Consumers are no longer relying on word of mouth for recommendations. They are now turning to online reviews first—as many as 86% of consumers read online reviews when researching a business. Podium makes it easy for a business to send review requests via text to their customers.
Podium Webchat. Get chosen. This feature helps you win more leads through providing a convenient way for consumers to ask their questions on your website and transition the conversation to a text thread on their phone. Nobody has time to sit on a website all-day waiting for a response.
Podium Payments. Get paid. Use Podium to generate a simple link and send it via text to your customers. No logging in for your customer & no reading card numbers over the phone. Payments are processed immediately and the money is sent to your account.
Podium Campaigns Build impactful campaigns, send marketing messages, and report on results. SMS marketing with Podium campaigns allows you to send promos at large scale. Each campaign message is personalized to the recipient fitting in with your ongoing text conversations.
Podium Inbox. Increase efficiencies by consolidating all your messages into 1 easy to use inbox from all the channels you interact with your customers on. These channels include facebook, instagram, your website, Apple business chat, Google my business page...etc.
Podium Video chat. Customers still prefer text messaging over every other communication method—but sometimes, a text can miss important details. That’s why we built Videochat. Just send a secure link over text, then hop on a private video call without missing a beat.